London’s Most Sought-After String Ensemble

Last updated: July 31, 2025

At Kara Strings, your privacy matters deeply to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (karastrings.co.uk), enquire about our services, or book us for an event. We are committed to handling your data with transparency and care, in full compliance with the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.

1. Who We Are

Kara Strings is a professional string ensemble providing live music for weddings, corporate events, private functions, and studio recordings.

• Website address: karastrings.co.uk
• Contact email: [email protected]
• Business address: 49 Casby House, Jamaica Road, London, SE16 4SX

2. Information We Collect

We collect information that helps us provide and improve our services, including:

• Personal Details: name, title, email address, phone number, and billing/shipping addresses
• Booking & Event Information: event details, specific music preferences, and any communications related to your booking
• Payment Information: We do not store payment card details directly; payments are securely processed through trusted third-party providers
• Technical & Usage Data: information about how you access and interact with our website, such as your IP address, browser type, operating system, time zone, and browsing patterns, collected automatically via cookies and server logs

3. How We Use Your Information

We use your information to:

• Respond to inquiries, provide quotes, and manage bookings
• Provide and personalize our musical services for your event
• Process payments and send invoices
• Improve our website, services, and user experience
• Send occasional updates, promotions, or newsletters if you opt in (you can opt out at any time)
• Comply with legal and tax obligations

4. Legal Basis for Processing Your Data

We only use your personal data when we have a valid legal basis under GDPR. This usually includes:

• Performance of a contract: to fulfill our agreement with you (e.g., providing services after booking)
• Legitimate interests: for business purposes, marketing, fraud prevention, where your rights are respected
• Consent: when you have explicitly consented (e.g., newsletter subscription), which you may withdraw anytime
• Legal obligation: to comply with laws or regulations

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content.

• Essential cookies: necessary for website functionality and security
• Non-essential cookies: analytical, functional, and advertising cookies used only with your explicit consent

You can manage your cookie preferences via browser settings. Disabling cookies may affect some website features.

6. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Trusted service providers (e.g., payment processors, hosting, email platforms, analytics providers), who are contractually bound to protect your data
• Legal authorities if required by law

7. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely on servers provided by Vultr, a reputable cloud infrastructure provider, with appropriate security measures in place.

8. Your Data Protection Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data under certain conditions
• Restrict or object to processing of your data under certain conditions
• Request portability of your data to another organization or to you

We will respond to requests within one month. To exercise your rights, contact us at [email protected]

9. Retention of Data

We retain your data only as long as necessary to provide our services and comply with legal requirements.

10. Third-Party Links

Our website may contain links to other sites. This Privacy Policy only covers our website. Please review other sites’ privacy policies before providing any information.

11. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. Please check this page periodically. Any changes will be posted here with the updated date.

13. Contact Us

For questions or data protection requests, please contact us:

• Email: [email protected]
• Phone: 07961094133

14. How to Contact the Appropriate Authority

If you feel we have not addressed your concern satisfactorily, you may contact the Information Commissioner’s Office (ICO):

• Website: www.ico.org.uk
  
• Helpline: 0303 123 1113